AC WORKS® Library — Customer Service

AC WORKS® Wisdom: Why Are Male & Female NEMA Configurations Flipped

Posted by Christopher Hahn on

When looking at our AC WORKS® brand extension cords and adapters, you may think that the plug or connectors may not match up with yours. You look directly at your plug or connector, but the corresponding NEMA configuration on the adapter or cord you are looking to purchase is flipped. Why is that?

Read more →

AC WORKS® Wisdom: Why Generators Need Locking Outlets

Posted by Christopher Hahn on

When purchasing a generator, you may notice that some of the outlets look completely different than the others. The outlet will be circular with 3 or 4 curved terminals outlining the edge of the outlet. What are they? Why do generators specifically need them?In this video, you will learn about the different reasons locking outlets are necessary for generators. We will go over their various benefits and different locations they can be used in. If you need help identifying which locking outlet you have on your generator or need to adapt a locking outlet for something else, please give us...

Read more →

AC WORKS® PRODUCT RELEASE: Flexible Adapters With Built-In 20 Amp Circuit Breakers

Posted by Christopher Hahn on

This video explains how the circuit breaker works, and which configurations these adapters come with.

Read more →

AC WORKS® Wisdom: How to Determine If You Can Adapt Down From 250 Volts

Posted by Christopher Hahn on

In a previous edition of AC WORKS wisdom, we mentioned that it is impossible to adapt up or down between 125 volts and 250 volts. However, you can adapt down to 125 only if the power source is rated as a 125/250 volts connection. I know, confusing, right? Then what’s the difference?

Read more →

AC WORKS® Wisdom: How to Ground Your Adapted 4-Prong Dryer

Posted by Christopher Hahn on

In the past, we have talked a lot about the different dryer connections and how you can adapt them to fit your needs. We have also discussed how important it is to ground any dryer connection you may have. When you do purchase an AC WORKS® brand dryer adapter, you will notice it comes with a green cord. What is it for?

Read more →